Create and maintain Information Operations applications and databases (and other FINRA applications), and related user documentation and ensure version control. Assist with calculating and monitoring monthly Information Operations utilization statistics. Assist with trend analysis on all processes and operational statistics and make recommendations for efficiencies. Assist with technical test plans, testing, cost/benefit analysis, and other related activities. Participate in projects that accommodate new operational requirements and controls. Contribute to the reparation and maintenance of project plans as needed and coordinate with Info Ops units regarding project implementation and tracking.Essential Job Functions:

• Create, test and maintain Information Operations applications and databases as well as support applications in other FINRA departments. Create user documentation for review and ensure version control of all software changes, including System Change Request (SCR) tracking. Train staff on how to use the various databases within the Unit. Provide recommendations on application/database performance improvements and implement end user requests for bug fixes and enhancements.
• Manage and manipulate data contained in the various EUCAs. This includes uploading staff work production data, performing data corrections for erroneous or corrupted data, and performing periodic diagnostic checks of the data to ensure its accuracy.
• Create statistical reports, charts, graphs, and presentations using Excel, Word, PowerPoint, and/or by developing web pages in accordance with prescribed standards, policies, and procedures. Perform trend analysis as needed.
• Assist with preparing test plans in preparation for software releases for Information Operations databases and applications. Open and track SCRs as needed; perform cost benefit analysis on each SCR and evaluate results after implementation.
• Assist in preparing presentations and other communications for Info Ops management team (e.g., "Talking Points," speaking engagements, etc.).
• Provide support in delivering Information Security training for Information Operations new hires. Other Responsibilities:
• Must keep up to date on changes in policies and procedures that impact the department.
• Provide project assistance for Information Operations or for other departments, including research and troubleshooting of data irregularities within enterprise systems.
• Perform any other duties required to maintain the effective operation of the department.
• Serve as a resource to the department to provide input and advice on individual areas of expertise. Education/Experience Requirements:
• Required Skills VB.NET, MS Access, XML, HTML
• Bachelor’s degree in Information Systems, Business, or Computer Science. Minimum of two years relevant work experience required, including at least one year developing and maintaining databases. Minimum of one year relevant work experience using VB.NET. Experience developing web sites using HTML, CSS, and XML preferred. Strong proficiency in Windows environment and Microsoft Access as well as proficiency with other Office applications (e.g., MS Word, Excel, Access, and PowerPoint). Strong interpersonal as well as verbal and written communication skills. Strong research and analytical skills, and attention to detail required. Organizational skills and the ability to multitask are also required. Work Conditions:
• Work in an open office environment, frequent use of the telephone, PC, and other systems/software applications. Evening and weekend work occasionally required. For work that is performed in CA, CO, HI, New York, NY and WA, the chart below outlines the proposed salary range for the corresponding location. In addition to location, actual compensation is based on various factors, including but not limited to, the candidate’s skill set, level of experience, education, and internal peer compensation comparisons. California: Minimum Salary $63,600, Maximum Salary $122,300 Colorado/Hawaii: Minimum Salary $57,500, Maximum Salary $101,900 New York, NY: Minimum Salary $69,000, Maximum Salary $122,300 Washington: Minimum Salary $57,500, Maximum Salary $117,100 #LI-Hybrid To be considered for this position, please submit an application. The information provided above has been designed to indicate the general nature and level of work of the position. It is not a comprehensive inventory of all duties, responsibilities and qualifications required. Please note: If the “Apply Now” button on a job board posting does not take you directly to the FINRA Careers site, enter www.finra.org/careers into your browser to reach our site directly. FINRA strives to make our career site accessible to all users. If you need a disability-related accommodation for completing the application process, please contact FINRA's Employee Relations team at 240.386.4865 or by email at EmployeeRelations@finra.org. Please note that this process is exclusively for inquiries regarding application accommodations.  Employees may be eligible for a discretionary bonus in addition to base pay. FINRA provides comprehensive health, dental and vision insurance.  Additional insurance includes basic life, accidental death and dismemberment, supplemental life, spouse/domestic partner and dependent life, and spouse/domestic partner and dependent accidental death and dismemberment, short- and long-term disability, long-term care, business travel accident, disability and legal.  FINRA offers immediate participation and vesting in a 401(k) plan with company match and eligibility for participation in an additional FINRA-funded retirement contribution, tuition reimbursement and many other benefits.  Time Off and Paid Leave* FINRA encourages its employees to focus on their health and wellness in many ways, including through a generous time-off program of 15 days of paid time off, 5 personal days and 9 sick days (all pro-rated in the first year). Additionally, we are proud to support our communities by providing two volunteer service days (based on full-time schedule). Other paid leave includes military leave, jury duty leave, bereavement leave, voting and election official leave for federal, state or local primary and general elections, care of a family member leave (available after 90 days of employment); and childbirth and parental leave (available after 90 days of employment). Full-time employees receive nine paid holidays. *Based on full-time schedule Important Information FINRA’s Code of Conduct imposes restrictions on employees’ investments and requires financial disclosures that are uniquely related to our role as a securities regulator. FINRA employees are required to disclose to FINRA all brokerage accounts that they maintain, and those in which they control trading or have a financial interest (including any trust account of which they are a trustee or beneficiary and all accounts of a spouse, domestic partner or minor child who lives with the employee) and to authorize their broker-dealers to provide FINRA with duplicate statements for all of those accounts. All of those accounts are subject to the Code’s investment and securities account restrictions, and new employees must comply with those investment restrictions—including disposing of any security issued by a company on FINRA’s Prohibited Company List or obtaining a written waiver from their Executive Vice President—by the date they begin employment with FINRA. Employees may only maintain securities accounts that must be disclosed to FINRA at one or more securities firms that provide an electronic feed (e-feed) of data to FINRA, and must move securities accounts from other securities firms to a firm that provides an e-feed within three months of beginning employment. You can read more about these restrictions here. As standard practice, employees must also execute FINRA’s Employee Confidentiality and Invention Assignment Agreement without qualification or modification and comply with the company’s policy on nepotism. Search Firm Representatives Please be advised that FINRA is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, a valid written agreement and task order must be in place before any resumes are submitted to FINRA. 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